Payments - Full payment for your stay becomes due 1 month prior to your arrival. An invoice will be emailed to you and payment can be made by BACS or by cheque. Your reservation is only complete when your full payment has been made On receipt of payment, access information will be sent to you.
Cancellation Terms - We require one month's notice, prior to the date of your arrival, for a full refund of any money paid to be given. A 50% refund will be made when 2 weeks' notice is given. Within 2 weeks, we may offer to refund 50% of your money paid, but only if we are able to re-let your accommodation. We guarantee, that in the unlikely event we may need to cancel your booking, a full refund of any money paid will be given.
Occupancy numbers - Poppy Cottage No. 1 has a maximum occupancy of 2 people over the age of 25; The Granary has a maximum occupancy of 2 people over the age of 25. Occupancy numbers must be given at the time of booking. The facilities are for the SOLE USE of booked and paying guests. You may be asked to leave if the occupancy numbers exceed the permitted number.
Pets - Pets are not allowed in The Granary or Poppy Cottage No. 1. If we become aware that guests have brought pets to the cottages or The Granary, then we reserve the right to ask you to leave your accommodation before the end of your stay and invoice you for any costs incurred.
Smoking - Smoking is NOT allowed inside The Granary or Poppy Cottage No. 1. There are designated areas within the gardens of The Granary and Poppy Cottage No. 1 for smoking.